Your information is very important to us and we look after your information carefully in line with data protection and privacy laws. We’ve set out below more detail on what information we collect about you and how we use that information.
Any reference to "we", "us" and "our" is to ITV Consumer Limited, except where the relevant service is provided by another ITV group company, in which case references to we, us or our sahll, in respect of those services, be references to that ITV group company.
ITV Consumer Limited is a company registered in England and Wales (registered number is 2937518) with registered office at The London Television Centre, Upper Ground, London SE1 9LT. VAT registration number is 197 0041 67.
We are registered on the Data Protection Public Register. Our Data Protection Registration Number is Z7505566. To find out more information about the Data Protection Register, visit the Information Commissioner's Office website.
What information we collect about you depends which of our Services you ar using. The information that we may collect includes:
We (or our authorised third parties) may collect information about you:
Your information may be used by us and our authorised third parties to:
Generally, we will only send you marketing messages if you indicate that you consent (e.g. by "opting-in") to receiving such messages. Where we have your consent or are otherwise permitted to do so, we will:
By choosing to interact with our services by SMS text message, you will be indicating that you consent to receiving marketing communications from us via SMS text message in respect of similar products and services. You can avoid receiving these communications by adding NO INFO at the end of your SMS.
To stop receiving marketing communications from us, you can use the 'unsubscribe', 'stop' or similar facility contained in any such communication or you can email us at the email address set out in "Contact Details" below stating that you do not wish to receive further communications from us.
To opt-out of receiving any such communications from a third party, you will need to contact the applicable third party. Please note that we are not responsible for the communications or the content of any communications you receive from any such third party.
We may pass information about you to other parties as follows:
We may also display targeted advertisements based on the personal information that we hold. We do not provide your personal information to advertisers but advertisers and ad serving companies may assume that you meet the targeting criteria for that ad, for example men aged 18-30.
Please note this policy does not cover companies, services or applications that we do not own or control, or to people that we do not employ or manage including without limitation third party websites or applications/widgets (eg from “social media” platforms such as Facebook or Twitter) which we link to or offer via our Services, nor does it cover advertisers. Also, it does not cover certain pages and services provided via our Services which are hosted, managed and operated by other parties. These services, applications and third parties may have their own privacy policies and/or terms and conditions of use, which we recommend you read before using any such services. These third parties and services are wholly independent of us and are solely responsible for all aspects of any transaction you may make using such services.
We use certain third party companies to perform some functions of the Services on our behalf (for example sending e-mails to you or analysing data that is collected from the Services). These third parties are only allowed access to your information needed to perform these functions. They are not allowed to use it for any other purpose.
If we decide to change or re-organise the structure of our business, we may need to pass your personal information to one of our group companies so that we can continue to effectively deliver the Services to you.
Also, if we become involved in a merger, acquisition or other transaction involving the sale of some or all of our or our group companies’ assets, user information (including the personal information collected from you through your use of the Services), may be included in the assets which are transferred to the new owner.
We endeavour to take all reasonable steps to protect your personal information. Where possible we use industry-standard technology to allow for the encryption of sensitive information.
Please always think carefully before disclosing information to other users or otherwise making your information publicly available. It is important that you are aware that any information you disclose to another user may then be disclosed by that user. We have no responsibility or control over the contents of communications made between users of our Services.
Where you register your details for certain Services (such as our weekly newsletter) and open a user account that you can then use to access and log on to use those Services, you may change or update your login and password or other details at any time via your account. If you are not registered for these Services but wish to amend your details then please contact us (see "Contact Us" section below). You must make sure that you update your details as soon as possible with any and all relevant changes.
You can email us with any questions, queries or complaints at email@example.com